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자료유형
학술저널
저자정보
저널정보
한국관광연구학회 관광연구저널 관광연구저널 제27권 제4호
발행연도
2013.8
수록면
347 - 359 (13page)

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This study tries to provide useful materials for talent management of hotel corporations by analyzing relationships among education and training, organizational commitment, and job performance and suggest plans which can increase employee commitment and performance by proposing more efficient and various directions about education and training programs for hotel employees. The research subjects were employees in the five star hotels and the research method was carried out by self-administration for a month on Feb. 2013. As for the questionnaire, 280 copies were distributed and 270 ones were collected. The total 258 copies were used in empirical analysis except 12 ones that response is omitted and reliability is considered as being low. The study went through data coding and data cleaning of the collected materials for exact statistical analysis and verified the effect relationship of variables by carrying out frequency analysis, factor analysis, reliability analysis, and regression analysis with SPSS 18.0 statistical program. The result which verified the hypotheses of the study has found as follow: Hypothesis 1 has found that `contents of education and training`` and ``lecturers` qualification`` of education and training have the positive effect on organizational commitment. Hypothesis 2 has found that ``organizational commitment`` has the positive effect on ``job performance``. Hypothesis 3 has found that ``the contents of education and training`` and ``lecturers`` qualification`` of education and training has the positive effect on job performance.

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