지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2012.1
- 수록면
- 377 - 396 (20page)
이용수
이 논문의 연구 히스토리 (3)
2013
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초록· 키워드
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The purpose of this study is to investigate the effect of hotel employees' work - family conflict on emotional labor and organizational effectiveness. I would like to examine whether the hotel employees' work - family conflict significantly affects the emotional labor and organizational effectiveness. As results of factor analysis of the measured variables in this study, a total of three factors were derived from factor analysis of hotel employees' work - family conflict and these were named tension-based conflict, behavior-based conflict and time-based conflict on the basis of characteristics of each factor. As results of factor analysis of the emotional labor of hotel employees in this study, a total of three factors were derived such as deep acting, surface acting and internal acting. In addition, as results of factor analysis of the organizational effectiveness of hotel employees, a total of four factors were derived such as turnover intentions, job satisfaction, organizational commitment and job attachment. As a result to verify the hypothesis presented through model of this study, it was shown that hotel employees' work - family conflict gave the significant effect on emotional labor. It was also shown that hotel employees' work - family conflict partially gave the significant effect on organizational effectiveness. Therefore, all hypotheses presented in this study based on theoretical basis of previous studies seemed to be adopted and partially adopted. Implications were presented.
목차
등록된 정보가 없습니다.
참고문헌 (35)
참고문헌 신청
Barnett, R. C / 2001 / Hoe to Use Reduced Hours to Win The War for Talent / Organizational Dynamics 29 : 192 ~ 210
Bartlrtt, C. A / 2002 / Building Competitive Advantage Through People / Sloan Management Review 43 : 34 ~ 41
Campbell, J. P / 1977 / On the Nature of Organizational Effectiveness, In New Perspectives on Organizational Effectiveness / Jossey-Bass : 36 ~ 41
Campbell, J. P. / 1976 / Contributions Research Can Make in Understanding Organizational Effectiveness, In Organizational Effectiveness / State Univ Press : 30 ~ 32
Coverman, S. / 1989 / Role overload, Role conflict and Stress: Addressing Consequences of multiple role demands / Social Forces 67 : 965 ~ 982
Bartlrtt, C. A / 2002 / Building Competitive Advantage Through People / Sloan Management Review 43 : 34 ~ 41
Campbell, J. P / 1977 / On the Nature of Organizational Effectiveness, In New Perspectives on Organizational Effectiveness / Jossey-Bass : 36 ~ 41
Campbell, J. P. / 1976 / Contributions Research Can Make in Understanding Organizational Effectiveness, In Organizational Effectiveness / State Univ Press : 30 ~ 32
Coverman, S. / 1989 / Role overload, Role conflict and Stress: Addressing Consequences of multiple role demands / Social Forces 67 : 965 ~ 982
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