Purpose: This study aimed to assess dementia awareness and educational needs among elderly care facility workers and to explore their experiences in caring for older adults with dementia through a mixed-methods approach. Methods: From May 1 to 31, 2023, 311 workers from dementia-related institutions in S City participated in a survey. Following the quantitative phase, 10 individuals participated in focus group interviews to further explore their experiences and needs. Quantitative data were analyzed using SPSS/WIN 25.0, and thematic analysis was applied to qualitative data. Results: The average dementia awareness score was 0.83±0.13 (out of 12), with the highest correct response rate (93%) in the "prevention and t reatment" category. The most requested education topics included managing "agitation and aggression" and improving "communication" skills. Qualitative analysis revealed two main themes with five subthemes, capturing staff experiences in dementia care and their perceived educational needs. Conclusion: The findings highlight a strong demand for practical, structured training programs tailored to address behavioral management and communication challenges faced by facility staff.